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Shipping & Delivery

Free shipping

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses by ePacket or EMS no matter where you are in the world.

International Shipping

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. This is resulting from complications with Customs authorities or border agencies which sometimes unable to release our order within quoted delivery time. If you are ordering from one of those countries, we will contact you. We apologise for the inconvenience.

Customs

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. Please note that as customs rules vary greatly from country to country, we highly recommend that you review those rules prior to making a purchase.

Shipping time

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States, Canada 16-26 Business days
Europe 19-39 Business days
Australia, New Zealand 19-39 Business days
Central & South America 25-45 Business days
Asia 25-45 Business days
Africa  N/A
Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.

Tracking information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

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